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Legal · updated January 2026

Accessibility statement.

This site was built to be usable with a keyboard, with a screen reader, with JavaScript switched off and with motion disabled. Here is exactly what that means and where we know we fall short.
Outdoor yard in bright sunshine with tall stacks of clean EPAL-stamped pallets beside a Shipping and Receiving door under a clear blue sky
OutboundBanded, counted and staged against the door. Stacks of fifteen, double-banded, the way a forklift expects them.

Questions about this page?

Legal and privacy enquiries go to the same address as everything else. Put the topic in the message field.

  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
  • We buy as readily as we sell — tell us which way it flows

We reply by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

View into a loaded trailer stacked to the roof with wood pallets, rear doors open to blue sky

Loaded

About 330 units, two high, roughly 15,000 lb in a trailer rated for three times that. Pallet loads cube out long before they gross out.

01The standard we target

We aim to meet WCAG 2.2 Level AA. We have not commissioned a formal third-party audit, so we describe this as a target we build against rather than a certification we hold. Saying otherwise would be exactly the sort of claim this site is built to avoid.

02Works without JavaScript

Every link on this site is a real anchor element pointing at a real URL. Every page is server-rendered HTML. The main menu opens and closes using a CSS-only mechanism, not a script.

The contact form posts to a normal server endpoint and redirects to a confirmation page, exactly as forms did before JavaScript existed. Turning scripts off costs you two conveniences — the full-screen quote dialog and the live field validation — and nothing else.

03Keyboard navigation

Everything interactive is reachable with Tab and operable with Enter or Space. A visible focus ring is applied throughout, and it is not suppressed anywhere.

A Skip to content link is the first focusable element on every page. The main menu can be opened from the keyboard, closed with Escape, and the full-screen quote dialog traps focus while open and returns it to the trigger when closed.

04Screen readers

Pages use a single H1 followed by a logical heading outline. Landmarks are marked up with real header, nav, main and footer elements. Form fields have associated labels, hints are linked with aria-describedby, and validation errors are announced through an alert region and linked from a summary at the top of the form.

The isometric pallet drawings carry descriptive alternative text stating dimensions, deck board count and stringer count. Purely decorative elements are hidden from assistive technology.

05Colour and contrast

Body text is a very dark green on warm paper, which measures well above the 4.5:1 minimum. Interface elements meet 3:1. Colour is never the only means of conveying information — form errors carry text, an icon change and a border, not just a red outline.

06Motion

Animations on this site are subtle by design: elements fade and rise slightly as they enter the viewport, and a marquee scrolls in one place. All of it is disabled automatically when your operating system reports a prefers-reduced-motion setting. Nothing flashes, and nothing moves faster than three times per second.

07Zoom and small screens

Text scales to 200% without loss of content or function. Layouts reflow to a single column at narrow widths, and no page scrolls horizontally — wide tables scroll inside their own container rather than pushing the page sideways.

08Where we know we fall short

The size explorer and the Reclaim Index are interactive controls that are keyboard-operable but would benefit from richer live-region announcements as values change. This is on our list.

Some data tables are wide. They scroll horizontally inside a container, which is correct behaviour, but a very wide table read linearly by a screen reader is still hard work. Where possible we have kept the important comparison in the first two columns.

We have not tested with every combination of assistive technology and browser. If something does not work for you, that is a defect and we want to hear about it.

09Telling us about a problem

Email info@repalletusa.com with the page, what you were trying to do and what happened. We will reply, and where the fix is straightforward we will make it that week.

If a page on this site is preventing you from doing business with us, say so and we will simply do it by email instead. Nobody should have to fight a website to buy a pallet.

Questions about this document go to info@repalletusa.com or by post to RePallet USA LLC, 7240 S Access Rd, Columbus, OH 43217.

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