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The thing nobody else does

Every load can ship with a passport.

A one-page record that travels with your order: the collection region, the grade issued, the share of wood reused untouched versus repaired versus remilled, and what the whole load kept out of a landfill. Traced to scale tickets, not to averages.
Recycling yard with a steel bin full of broken pallet wood, a grinder conveyor, stacks of pallets and a forklift beyond
The last four per centEverything the sort deck rejected, on its way to the grinder. It leaves as mulch, bedding and boiler fibre — not as landfill.

Request a passport with your next order

Put 'passport' in the message field and it ships with the load. There is no charge for it — it is generated from records we keep anyway.

  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
  • We buy as readily as we sell — tell us which way it flows

We reply by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

Outdoor pallet yard with mixed used pallets in natural, blue and red, stacked beside a warehouse under a cloudy sky

Intake

Mixed cores straight off a collection run. Every one of these gets a grader's four-way decision before it goes anywhere.

Supply chains have spent twenty years building traceability into everything except the thing the product is sitting on. You can trace a case of tomatoes to a field and a week. The pallet under it is anonymous.

That anonymity is why pallet sustainability claims are so weak. Without a record of what happened to specific wood, all anyone can offer is an industry average — and an industry average is not evidence, it is a genre of marketing.

So in 2022 we built the Passport. It is not clever technology: it is the records that already exist in our yard, assembled into one page and attached to the load. The novelty is entirely that nobody else bothers.

Try it

Build a preview passport.

Set the load and the document redraws from our published yard averages. A real passport carries the actual collection routes, repair counts and scale tickets for your specific shipment.

Build a preview

Set the load. The passport on the right redraws from our published yard averages — the same ones we use for the real document that ships with your order.

Pallet PassportRP-ABBIN5-ZV4

Footprint

48" × 40" GMA

Grade issued

Grade A (#1)

Units

480

Recovered wood

21,600 lb

Where the boards came from

  • 62% Reused as-is
  • 31% Repaired
  • 5% Remilled
  • 2% To fibre

7.39

t CO₂e

Avoided

10.8

short tons

Diverted

11,520

board feet

Not milled

Preview document. Figures are modelled from RePallet USA yard averages published on our carbon methodology page, not from a specific shipment. The passport issued with a real order carries the collection routes, repair counts and scale tickets for that load.

How it is produced

Four records, one page.

Nothing in a Passport is generated for the document. Every field is a record the yard produces anyway, in the course of doing the work.
  1. Step 01

    The scale ticket

    Every inbound load is weighed gross and tare. This is the origin of every weight figure on the Passport, and the record an auditor will ask to see first.

    Station 01 of the [yard process](/services/pallet-recycling/process).

  2. Step 02

    The grading log

    Each unit is sorted into reuse, repair, dismantle or grind. Aggregated across the load, that log becomes the provenance bar on the document.

    Recorded at the sort deck, not estimated afterwards.

  3. Step 03

    The repair count

    How many units were repaired and with what — recovered lumber or new. This is the field customers ask about most and the one most suppliers cannot answer.

    Roughly 40% of repairs use same-day recovered boards.

  4. Step 04

    The outbound record

    Grade issued, unit count, footprint and dispatch weight. Reconciled against the inbound figures before the document is released.

    Station 09. Any variance is noted, not smoothed.

Why it matters commercially

Your sustainability report writes itself.

If you report against GRI 306, a corporate zero-waste target or a customer’s supplier scorecard, the hard part is never the intention. It is producing evidence for a material stream that nobody instrumented.

The Passport is that evidence, at the level of granularity those frameworks actually ask for: tonnage, outcome and traceability to a primary record.

How diversion is measured

For sustainability teams

Per-shipment tonnage by outcome, reconciled to weight tickets. Enough to support a disclosure without an estimate anywhere in the chain.

For procurement

Grade issued against grade ordered, in writing, with the repair share visible. A quality record as much as an environmental one.

For your customers

Several of our customers pass the Passport straight through to their own customers as supporting evidence in supplier scorecards.

For auditors

A document that names its primary records and admits its variance, rather than a marketing figure with no working shown.

Questions

About the Passport.

Does it cost anything?

No. It is assembled from records we produce anyway. Program customers receive one with every shipment automatically; anyone else can request one by asking.

How specific is it really?

Specific to the load. Weights and unit counts come from that shipment’s own records. Where a figure is a yard average rather than a load-specific measurement — the carbon figures, for instance — the document says so on its face.

Can it identify the previous owner of the wood?

No, and deliberately. We name the collection region and the source sector, not the source company. Our collection customers are entitled to the same discretion you are.

Is it verified by anyone external?

Not currently. The underlying records are auditable and we will walk any auditor through them, but the Passport itself is our own document and we describe it as such rather than implying third-party certification.

What if the numbers look worse than the average?

Then that is what it says. A load of wet, broken cores diverts almost entirely to fibre rather than to reuse, and the Passport reports that honestly. A document that always flatters the load would not be worth issuing.

What the preview above is

A modelled illustration using our published yard averages for the grade you select. It is not a record of a real shipment and it says so on the document. The reference code is derived from your inputs so the same inputs always produce the same code.

What a real one is

Load-specific, generated after dispatch, carrying that shipment’s actual weights, counts, grade and repair figures, with the collection region named and the reconciliation variance stated.

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