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Since 2009

We started because a warehouse manager could not give pallets away.

In the autumn of 2009 a distribution centre on the south side of Columbus had four hundred pallets stacked against a fence and nobody willing to take them. That was the whole business plan, and in some sense it still is.
Outdoor yard in bright sunshine with tall stacks of clean EPAL-stamped pallets beside a Shipping and Receiving door under a clear blue sky
OutboundBanded, counted and staged against the door. Stacks of fifteen, double-banded, the way a forklift expects them.

Start a conversation

Whether you are buying, selling or just working out what your pallets cost you, the form goes to the same desk it did in 2009.

  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
  • We buy as readily as we sell — tell us which way it flows

We reply by email, so this needs to be a working address.

US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

View into a loaded trailer stacked to the roof with wood pallets, rear doors open to blue sky

Loaded

About 330 units, two high, roughly 15,000 lb in a trailer rated for three times that. Pallet loads cube out long before they gross out.

The recession had done something strange to the pallet market. New pallet prices had collapsed along with everything else, and the yards that normally bought used cores had stopped answering the phone. So there were pallets everywhere — behind docks, along fences, in fields — and no economic mechanism moving them.

Our founder was working freight at the time and kept seeing the same stacks on the same routes, month after month. The arithmetic was not complicated: a hardwood pallet contains roughly twenty-four board feet of lumber that somebody paid to harvest, mill and dry, and throwing it away is a strange thing for a civilisation to do at any price.

He bought a 1997 flatbed, rented half an acre off Alum Creek Drive, and started collecting for free from people who were glad to see the back of them. The first year the entire operation was one truck, a pry bar, a nail gun and a hand-written ledger. Roughly eleven thousand pallets went through it.

What changed the business was not scale. It was a decision, made somewhere around 2012, to grade honestly even when a customer would not have noticed the difference. That sounds like the sort of thing a company says about itself on a page like this one, so here is the specific version: we stopped selling repaired-stringer units as Grade A, which at the time cost us about eleven per cent of our revenue and two of our five biggest accounts.

Both of those accounts came back within eighteen months, and one of them is still with us. That is the entire strategic insight this company has ever had.

Today the yard at 7240 S Access Rd handles around 1.6 million pallets a year across six states, with a landfill diversion rate of 99.4% by weight. The ledger is a database now. The pry bars are much the same.

The first thing we ever repaired

Why Columbus

Not sentiment. Columbus sits inside a one-day truck radius of about sixty per cent of the United States population, which is why so much distribution capacity is here — and distribution capacity generates pallets in enormous quantities. The freight maths works from here in a way it would not work from almost anywhere else.

Where we are now

The yard, in numbers.

2009

Founded

One flatbed, half an acre off Alum Creek Drive.

1.6M

Pallets a year

Bought, graded, repaired or recycled.

99.4%

Landfill diversion

By weight, across 2025 intake.

6

States served

Ohio, Indiana, Kentucky, Michigan, Pennsylvania, West Virginia.

What we believe, minus the mission statement

Four things we have not changed our minds about.

  1. 01

    A grade is a promise or it is nothing

    If Grade A means whatever is convenient this week, it means nothing, and the customer eventually works that out. We publish our criteria and replace anything that misses them.

  2. 02

    Reuse beats recycling; recycling beats burning

    The hierarchy is not sentimental, it follows from where the embodied energy sits. Keeping a board in service is always better than turning it into fibre, and we structure the yard around that.

  3. 03

    Publish the bad number too

    Our landfill rate is 0.6%. Our internal audit finds a mis-grade in roughly one unit in six hundred. Both of those numbers are on this website because a company that only publishes its good ones is telling you something.

  4. 04

    Say no when the answer is no

    If a load has no value, we say so. If a yard closer to you is the better buy, we say so. It costs us business we were unlikely to keep anyway.

Go deeper

Two pages most visitors never find.

The full timeline, year by year, including the two years we lost money. And a walk around the yard itself — the equipment, the crew, and what a Tuesday actually looks like.

Keep reading