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72 terms

A pallet glossary written for people who did not grow up in a yard.

Every term used anywhere on this site, defined plainly. Where a definition is contested in the industry — and several are — we say so rather than pretending there is a settled answer.
View into a loaded trailer stacked to the roof with wood pallets, rear doors open to blue sky
LoadedAbout 330 units, two high, roughly 15,000 lb in a trailer rated for three times that. Pallet loads cube out long before they gross out.

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  • Written quotes, usually inside one business day
  • Loads from 100 pallets to full 53' trailers
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US or Canadian 10-digit number. Formats itself as you type.

Two-letter code or full name.

US ZIP (43217) or Canadian postal code (K1A 0B1).

Whole units, digits only.

No phone number required from us — we quote by email so you have the numbers in writing.

Warehouse aisle lined on both sides with tall stacks of used wood pallets on a polished concrete floor, roof lights overhead

Inside the building

The sort aisle at half past seven. Graded stock on the left, waiting to be worked on the right.

Backhaul
Loading freight on the return leg of a trip that would otherwise run empty. The single most effective lever on pallet freight cost, and it has to be asked for — it does not happen automatically.
Band (banding)
Steel or polyester strapping around a stack of pallets. A banded stack of fifteen unloads in seconds; a loose pile takes an hour and costs about $0.35 a unit in handling.
Block pallet
A pallet built on nine (or sometimes six) solid wooden blocks rather than continuous stringers. Genuinely four-way accessible from every side. The standard construction in Europe — see Euro pallet.
Board foot
A unit of lumber volume: 144 cubic inches, or a piece 12″ × 12″ × 1″. A new 48×40 GMA pallet consumes roughly 24 board feet.
Bottom deck
The boards on the underside of a pallet. Their coverage determines how well the unit sits on rack beams; below roughly 40% coverage, racked capacity falls sharply.
Buffer stock
An agreed quantity held by a supplier against your call-offs. The standard cure for emergency spot purchasing, which at most sites is the largest avoidable pallet cost.
Bulk bin
A large container with a pallet base and fixed or collapsible walls, used for apples, castings and anything harvested or produced in volume. Collapsible versions fold flat for the return leg.
Butted deck board
Two short boards meeting end to end to make up a full run. A repair shortcut we do not permit — it fails under concentrated loads.
Call-off
A release against a committed volume. You agree a quantity and a price for a period, then draw it down as needed rather than ordering each time.
Chamfer
The bevelled edge cut on bottom deck boards so a pallet jack can ride up onto them without catching. Missing chamfers are a common cause of jack damage.
Chime
The reinforced rim at the end of a drum. Almost all of a full drum's weight lands on this ring, which is why four-drum loads behave nothing like a distributed load.
Companion stringer
A full-length stringer glued and nailed alongside a cracked one to restore its strength. A legitimate repair — but in our system it drops the unit to Grade B, because racked loads test stringer repairs hardest.
Companion stringer
A full-length stringer glued and nailed alongside a cracked one. A legitimate repair that in our grading drops the unit to B, because racked loads test stringer repairs first.
Core
Unsorted incoming used pallets, bought by the trailer or by weight and traded between processors. Raw material, not a shippable product.
Cube out
To fill the volume of a trailer before reaching its weight limit. Pallet loads always cube out — a full trailer of empties weighs about a third of legal payload.
Deck board
The horizontal boards forming the top and bottom surfaces. A standard GMA pallet has seven on top and three underneath.
Deck coverage
The proportion of a pallet's footprint occupied by deck boards. Bottom deck coverage below about 40% materially reduces racked capacity because beam contact area falls.
Detention
Time a driver spends waiting beyond the agreed window. Rarely invoiced separately on pallet freight and always reflected in the next quote.
Display grade
Grade A structure plus an appearance sort: uniform deck colour, no visible top-deck repairs, no stencils. Costs about a dollar a unit more and nobody supplies it unless asked.
Diversion rate
The share of incoming material, by weight, that leaves as a product rather than as waste. Ours is 99.4% — see the zero-waste promise.
Drop trailer
A trailer left on your yard to be filled or emptied at your own pace, then swapped. Removes dock-door waiting entirely and suits any site generating more than a trailer a fortnight.
Dunnage
Timber used to block, brace and separate freight inside a container or trailer. Covered by ISPM-15 and forgotten constantly, because it reads as offcuts rather than packaging.
Dynamic load
The weight a pallet can carry while being moved by handling equipment. Typically about half the static rating. See load capacity.
EPAL
The European Pallet Association, which licenses and controls the certification of Euro pallets. A genuine EPAL unit carries a branded oval, a licence number and a control staple after any certified repair.
Equilibrium moisture content
The moisture level wood settles at for a given temperature and humidity. It is why a stack can climb past 19% in a humid July without ever being rained on.
Expendable pallet
A pallet built or bought on the assumption it makes one trip and does not return. Specification is driven entirely by the cheapest thing that survives that trip.
Expendable pallet
A pallet specified on the assumption it makes one trip and does not return. Buying structural margin for an expendable load is money that stays on somebody else's site.
FOB
Free on board — a price excluding freight, usually meaning collection from the seller's yard. Comparing an FOB price against a delivered price compares nothing.
Four-way
A pallet that accepts forks from all four sides. Stringer pallets achieve partial four-way access through notches; block pallets are fully four-way by construction.
GMA pallet
The 48" × 40" specification originating with the Grocery Manufacturers Association: seven top deck boards, three bottom, three stringers, four-way notched. See 48 × 40 GMA.
Grade A / #1
In our system: all members original or replaced full-length, no stringer repairs, uniform appearance, under 19% moisture, square within a quarter inch. Definitions vary by supplier — see pallet grades.
Grade B / #2
Up to two replaced deck boards and one companion-repaired stringer permitted. Structurally sound, cosmetically used.
Gross out
To reach a vehicle's weight limit before filling its volume. The opposite of cubing out, and something pallet loads essentially never do.
Hardwood
Wood from broadleaf trees — oak, maple, poplar, gum, ash. Denser than softwood, better nail retention, heavier. The dominant material in North American recycled pallets.
Heat treatment (HT)
Heating wood to a core temperature of 56 °C for at least 30 continuous minutes to satisfy ISPM-15. Not the same as kiln drying. See ISPM-15 explained.
Helical nail
A spirally-threaded fastener that rotates as it drives, gripping far better than a smooth shank. The main reason some pallets stay square for years and others do not.
IPPC mark
The stamp certifying ISPM-15 treatment: wheat symbol, country code, facility number and treatment code, applied to at least two opposing sides.
ISPM-15
The international standard requiring treatment and marking of solid wood packaging moving across most borders. Exists to stop wood-boring insects travelling between continents.
Kiln dried (KD)
Wood dried in a kiln to reduce moisture content. A quality measure, not a phytosanitary treatment, and not accepted in place of an ISPM-15 mark.
Lead board
The outermost deck board at each end of a pallet, which takes the most abuse from forklift entry and is the most commonly replaced member.
Live unload
The driver waits while the trailer is unloaded. Faster overall for smaller loads; a drop trailer is better where dock doors are the constraint.
Loss rate
The proportion of pallets that leave and do not come back, per cycle. The variable that decides wood-versus-plastic and almost nobody has measured it.
Methyl bromide (MB)
A fumigant treatment for wood packaging, being phased out globally and refused by a growing list of countries. We exclude MB-marked material from our recycling stream entirely.
Moisture meter
A pin-type instrument measuring electrical resistance to estimate moisture content. Reads low on frozen wood, sometimes by several points, so take readings after a load has warmed.
NANP
The North American Numbering Plan. Relevant here only because our contact form validates phone numbers against it rather than accepting any ten digits.
Nestable pallet
A plastic pallet shaped so empties stack into each other, typically at about 4:1. Excellent for return logistics, not rated for racking, and confusing the two causes rack failures.
Notch
The cut-outs in a stringer's underside allowing fork entry from the sides. Standard notch is about 9" long and 1½" deep.
Overhang
Product extending past the pallet edge. Roughly a one-inch overhang can cost around 30% of a corrugated load's stack strength — a strong argument for getting the footprint right.
Pallet jack
A manual or powered truck that lifts a pallet from the bottom deck. Requires chamfered bottom boards and, on stringer pallets, entry from the two-way direction.
Pinwheel
A loading pattern alternating pallet orientation to fill a deck more completely. Worth two to eight units a trailer on common footprints — see the load planner.
Plug
A wooden insert filling a damaged area of a stringer. Permitted in Grade B in our system and not in Grade A.
Pooling
Renting pallets per trip from an operator who owns and manages the fleet. Compared honestly against ownership in pooling vs buying.
Racked load
The weight a pallet carries spanning unsupported between rack beams. Typically about a third of static capacity, and the number that matters if you rack anything.
Reconditioned
Used plastic pallets inspected, cleaned and resold, typically at 40 to 60% of new. Where the resin is sound this is by far the best value in plastic.
Remanufactured
A pallet rebuilt from recovered lumber, often cut down from a larger orphan footprint. Usually a five-board deck and Grade B load ratings.
Reversible pallet
A pallet with identical top and bottom decks, so either face can carry the load. Stronger but heavier, and it cannot be used with a pallet jack.
Runner
A longitudinal bearer under a skid or a block pallet, performing the job stringers do on a stringer pallet.
Skid
A platform with runners but no bottom deck. Cheaper and lighter than a pallet, slides on a floor, and cannot be handled by a pallet jack.
Slip sheet
A thin sheet of fibreboard or plastic used instead of a pallet, handled with a push-pull attachment. Saves weight and cube; requires specific equipment.
Softwood
Wood from coniferous trees — spruce, pine, fir. Lighter and cheaper than hardwood, with noticeably worse nail retention. Dominant in new pallet production.
Sort deck
The station where every incoming pallet is graded by hand into reuse, repair, dismantle or grind. Roughly two and a half seconds a unit, and about eight months to learn.
Squareness
Whether a pallet's diagonals are equal. More than a quarter inch of difference on a Grade A unit is out of tolerance, and out-of-square pallets are what jam racking.
Static load
The weight a pallet can carry resting on a flat, continuous surface. The highest of the three ratings and the least often relevant.
Stringer
The load-bearing members running the length of a pallet, usually three, typically 1⅜" × 3½". In a rack these act as beams, which is why cracks and repairs matter so much.
Stringer pallet
The dominant North American construction: three continuous boards running the length of the pallet, carrying the load, notched for partial four-way access.
Tare
The empty weight of a vehicle. Gross minus tare gives the net weight of a load, and every tonnage figure we publish traces back to that subtraction.
Top cap / top frame
A flat frame placed over a load before stretch wrapping to stabilise it and distribute the wrap tension. See accessories.
Turned
A pallet loaded ninety degrees from the usual orientation in a trailer. Mixing turned and straight rows is how a good loader fits more on a deck.
Two-way pallet
A stringer pallet without notches, accepting forks from only two opposing sides. Cheaper, and a nuisance if your operation assumes four-way access.
Unit load
The pallet plus everything on it, wrapped and secured — the thing that actually gets measured, moved and racked.
Wing
The overhang of a deck board past the outer stringers on a winged pallet, used to accept slings or bar handling. Rare in general distribution.
Wire decking
A mesh panel laid across rack beams to support a whole pallet rather than just its ends. Moves the load case back toward static and dramatically increases what marginal stock will carry.

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